With the recent merger announcement of Intermountain Healthcare with SCL Health, Craig Richardville has been named the new chief digital and information officer and senior vice president for the combined health systems, which will be called Intermountain Healthcare.
As a member of the enterprise leadership team, Richardville’s responsibilities will include the health system’s information technology, data and digital services involving all aspects of technology including, but not limited to, strategy, operations, applications, cybersecurity, and emerging technology.
Richardville previously served as senior vice president, chief information and digital officer, at SCL Health, where his responsibilities included leading, innovating, and transforming all aspects of the health system’s information technology and digital services.
Richardville noted that his priorities including an orientation toward being mobile first, cloud first and, ultimately, patient first. “Mobile first places access to health services into the pockets of the patients, members and consumers via their smartphones,” he explained. “This is a trusted source of truth, easy to access and one of the preferred engagement platforms in an omni channel world. Cloud first provides ubiquitous access to data in a safe and secure environment ubiquitous access to data, information and knowledge. Patient first puts the patient is in the center. They are the heart of our work and includes related personas, such as members in regards to our health plan and consumers who are looking to make a choice. All of our work revolves around the patient, the member and the consumer.”
“Intermountain Healthcare has long been a leader in using technology to improve clinical outcomes for patients and is using advanced intelligence to aid providers in clinical decision making,” said Dan Liljenquist, senior vice president and chief strategy officer for Intermountain Healthcare. “Intermountain is also focused on using digital tools to help alleviate repetitive task workload for providers and caregivers through automation, and help enhance patient experience with self-service applications, allowing more face-to-face time for provider-patient visits. Craig has the skills to help Intermountain continue this important journey.”
Prior to his time at SCL, he served as senior vice president and chief information and analytics officer at Atrium Health for more than 20 years, where he transformed the growing company into a national leader in the effective use of technology, utilizing data as a driver and digital services as a differentiator.
Richardville received the 2021 National CIO of the Year Healthcare ORBIE Award, the 2020 Colorado CIO of the Year award, and in 2017, the Carolinas CIO of the Year for continued leadership and impact using technology and digital services, among other awards. He holds a master’s degree in business administration and a bachelor’s degree in computer systems from the University of Toledo.
Peter High is President of Metis Strategy, a business and IT advisory firm. He has written two bestselling books, and his third, Getting to Nimble, was recently released. He also moderates the Technovation podcast series and speaks at conferences around the world. Follow him on Twitter @PeterAHigh.